Compliant Business Communications
Mitigate Risk, Maximise Value - Stay On Top
At F20 Consulting; we specialise in helping our Clients achieve Compliant Business Communications
With today's rapidly changing technology, the way your business communicates can make or break your success.
Getting it wrong can be costly, both in terms of regulatory risk and potential loss of revenue.
Our expertise will not only help you navigate the complexities to enhance your Compliance & Technology programmes, but to also unlock new growth opportunities.
Take a look below for more information about our services.
Our Services
01 - Operating Model & Governance
Working with you to evaluate your existing operating framework and roles & responsibilities between teams, to provide insights for optimisation.
02 - Risk & Controls
Helping you to assess the effectiveness and efficiency of your internal policies, risk management processes, and controls - with enhancement recommendations, if any.
03 - Record Keeping & Data Services
Whether it’s for the SEC, FCA, or another regulator, we can support you in achieving your Record Keeping goals in retaining Business Communications whether it’s e-comms, voice or mobile.
04 - Market Abuse Surveillance
Communications Surveillance is core to our origin. We’ll work with you to provide guidance on best practices, false positives management, lexicon management, NLP Tuning/Feedback, Model Change Governance, and more.
05 - Voice Insights
Leverage more out of your audio data by, for example, transcribing it into text and sending it downstream for further analysis to unlock customer insights to drive growth opportunities.
06 - Tech Strategy & Implementation
Choosing the right tech solution can be daunting, let us help you design your target state, and handle your vendor selection process all the way through - including testing & implementation.
See the bigger picture.
Optimise your Business Communications Compliance.
Let’s work together.
Interested in exploring how we can help you?
Get in touch by completing the info below and we will be in touch shortly!